Frequently Asked Questions

Have a question? If it’s already been answered you’ll find it here. Otherwise, you can ask using our Contact page.

Q: Will my subscription automatically renew?

A: Yes. If you take no action, your annual or monthly subscription will automatically renew. You have full control over your memberships and subscriptions in the My Account area of the our membership site,

Q: You promised a no-questions-asked 30-day money back guarantee. How do I go about claiming that?

A: Our 30-day-money back guarantee applies to first 30-days of any subscription or membership. If you fall within these parameters, use the contact form on this site or Make sure to include your name and order number.

Q: I meant to cancel my subscription before the most current billing cycle but forgot to do so. Can I be reimbursed for the most recent month’s charges?

A: Unfortunately reimbursement is limited to the first 30 days of any subscription or membership. Make sure to cancel your subscription before the next billing cycle in the My Account area of membership website.